Hitesh Golchha

I am currently pursuing MS in CS from UMass Amherst. I have work and research experience in the fields of NLP, Conversational AI (language generation and understanding), Reinforcement Learning and Representation Learning from companies like Amazon, Flipkart and research labs at UMass Amherst, IIT Patna and Bar Ilan University.

I am currently pursuing research in the IESL Lab under Prof. Andrew McCallum , investigating ways to use LLMs and RL to play Text Based Games.

As an Applied Scientist intern at Amazon last summer, I worked on probing Product representations from vision, text, and multi-modal models for identifying products which have similar export-eligibility.

For two years at Flipkart (Walmart), I worked on problems in Conversational AI: intent detection, entity extraction, sentence segmentation and rescoring ASR beams. Challenges included handling multilinguality, class imbalance, miscalibration, augmentation and robustness. The voice assistants we developed are used by millions of Indians for E-commerce shopping every day. I also participated in hackathons on unsupervised reverse image search and question answering.

I did my B.Tech. in Computer Science and Engineering from Indian Institute of Technology (IIT) Patna, India. I was guided by Prof. Asif Ekbal and Prof. Pushpak Bhattacharyya for my B.Tech Thesis and during my Junior Research Fellowship. My research endeavours were on Style transfer for dialog response generation, Natural Language Understanding for agents, Suggestion Mining, and Question answering.

I also did a short research internship at Bar Ilan University under Prof. Ido Dagan after my Junior Year on Proposition Coreference Resolution for generating Natural Language Knowledge graphs.

June update: I started my YouTube channel, "The Random Variable". I intend to discuss ideas, papers, math and code. Latest video: "Reformer explained (Paper + 🤗Hugging Face code)"

Email  /  CV  /  Google Scholar  /  Twitter  /  Github  /  YouTube  / 

profile photo
Publications

My research has focused on solving several semantic tasks in Natural Langauge Processing using Machine Learning algorithms.

clean-usnob Courteously Yours: Inducing courteous behavior in Customer Care responses using Reinforced Pointer Generator Network
Hitesh Golchha*, Mauajama Firdaus*, Asif Ekbal, Pushpak Bhattacharyya
NAACL-HLT ,2019

We develop a system that transforms a generic customer care response into a 'Courteous' one. The model takes into context the emotions and content of the conversation history as well while generating and is trained on MLE+RL.

bibtex
clean-usnob A Deep Multi-task Model for Dialogue Act Classification, Intent Detection and Slot Filling
Mauajama Firdaus, Hitesh Golchha, Asif Ekbal, Pushpak Bhattacharyya
Cognitive Computation ,2020

We compare multi-task approaches with standalone and pipeline ones for Spoken Language Understanding tasks on ATIS, TRAINS and FRAMES datasets.

bibtex
clean-usnob Helping each Other: A Framework for Customer-to-Customer Suggestion Mining using a Semi-supervised Deep Neural Network
Hitesh Golchha, Deepak Gupta, Asif Ekbal, Pushpak Bhattacharyya
International Conference on Natural Language Processing (ICON),2018

We develop a linguistically informed, self-supervised model to identify customer-to-customer suggestions in Hotel and Electronics review datasets.

bibtex
Timeline
clean-usnob IESL, UMass Amherst
Graduate Student Researcher, Spring 2022 - now

– Text-based Games using RL : Using LLMs, RL and Contrastive Learning for playing text-based science games. – Energy based models for Multilabel Classification : Exploring architectures for Energy Based Models for Multilabel Classification which can model contextual label dependencies.

clean-usnob Amazon
Applied Scientist Intern, June 2022 - Aug 2022

Probing Product representations from vision, text, and multi-modal models to find Products having similar export-eligibility. Also made contributions to other ML projects within the team performing diverse subset sampling.

clean-usnob Flipkart
Software Development Engineer (Data Science), April 2019 - April 2021

Multiple research tasks in the NLU: Intent detection, slot filling, multi-intent sentence segmentation, data augmentation, ASR beam rescoring. Challenges included handling multilinguality, class imbalance, miscalibration, augmentation and robustness. The voice assistants we developed are used by millions of Indians for E-commerce shopping every day. I also participated in hackathons on unsupervised reverse image search and question answering.

clean-usnob AI-NLP-ML Lab, IIT Patna
Junior Research Fellow, July - Dec 2018

Research in the domain of conversational agents: NLU and Style Transfer in Response Generation.

clean-usnob NLP Lab, Bar Ilan University
Research Internship,May-Jul 2017

Research in Coreference Resolution of Propositions. I got an exposure to several tasks in NLP associated with creation of Natural Language Knowledge Graphs.

clean-usnob AI-NLP-ML Lab, IIT Patna
Undergradute Researcher, May 2016 - May 2018

Research in Suggestion Mining, Question Answering

Please checkout Jon Barron's website if you want to use this Layout.